Webinar
Talia Wolf
CEO
An empathetic customer experience feels right, but proving its financial value has always been a challenge. This advanced workshop, led by emotional conversion expert Talia Wolf, directly tackles this problem. You will be equipped with a powerful new framework to quantify the ROI of customer sentiment and forge an undeniable link between empathy and revenue.
Move beyond soft metrics and learn to translate feelings into financials. We’ll show you how to present a data-driven business case that proves empathetic design and copy are not just good for customers, but essential for the bottom line. Join us to build your unshakeable case and champion a more human-centric approach within your organization.
David Mannheim, the founder of User Conversion, has spent years trying to understand why ideas fail and how to come up with the ones that succeed. In this session, he'll show you how he's helped companies like Sports Direct, Boots, and BrewDog create ideas for testing that are innovative, unique, creative, and, above all else, impactful.
In this interactive session, Johann will show you a simple but effective framework. Join in LIVE to get hands-on experience with the framework, and leave the session with clear next steps to start building a personalized experience for your customers.
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