Webinar
Simon Peat
Digital Consultant
Recent studies have revealed that over two-thirds of customers expect brands to understand their individual needs. Customers show their loyalty to brands by way of repeated purchases when they receive personalized communications.
However, the topic of personalization continues to be a dreaded part of the strategy discussions. To stay relevant amongst the rising competition, how should brands proceed with making the eCommerce experience personalized?
Meet Simon Peat, an eCommerce specialist with over 15 years of experience. Simon will explain why personalization is a crucial strategy for converting more visitors into customers. Using various real-world business examples, Simon will share ways and methods to personalize customer journeys at every step. He’ll also answer any questions along the way.
Join Amy Cheng, Head of UXC at Yoghurt Digital, in this no-fluff webinar to learn practical steps for making your website accessible to everyone. Discover how to spot common issues, meet accessibility standards, and create an inclusive site that drives engagement and conversions.
Freshchat's product has evolved over the years to handle new uses like engagement, leadgen, upselling and more. Find out how their growth keeps up with their evolving product market fit.
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