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Beyond the Primary KPI: Leveraging Bad Test Results

One of the main concerns of conversion optimization professionals and their clients is the defined KPI (key performance indicator) of the test. If you are exclusively keeping an eye on one data point, it can easily muddle your insight. This can add to frustrations and the team may lose confidence in the process.

There’s value in a failed experiment.

This talk by Christopher Nolan of Shipbob will give you an understanding of segregating good and “bad” test results through deeper analysis. He will share practical examples from his years of experience of working previously with Conversion Sciences, BigCommerce, and now Shipbob.

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Other Suggested Sessions

Reducing Revenue Churn Through Cross-Functional Optimization

When customer churn numbers start haunting, you know it’s time to start thinking more about growth. Most organizations resort to modifying product in the hope that the changes will convince customers to stay.

At Wingify, we thought differently. Instead of product optimization, we followed a process optimization approach.

Our growth team executed a cross-functional optimization strategy involving people from our customer success team. We identified critical customer accounts and ran optimization programs that reduced churn by 33%!

In this session, Wingify’s Head of Growth, Ashwin Gupta, will share the complete action plan.

Scaling Experimentation: Inside Strategies from Global Conversion Masters

An Interview with Amazon Prime Video's Sr. Product Lead Karan Peri

How do you manage user experience when you are building products that touch the lives of millions of users per day?

Karan Peri, senior product lead, global user experience at Amazon Prime Video, finds himself asking this question quite often. He carries the responsibility of delivering enticing video experiences to Prime Video customers on large screens and living room devices so that they consume more of its content.

Previously, as a senior product manager at Flipkart (acquired by Walmart), Karan co-founded Flipkart Lite. With a mobile-app-like experience, Flipkart Lite weighs only a few kilobytes and is the world’s first eCommerce progressive web app.

Catch him LIVE in this exclusive interview-cum-freewheeling conversation with the associate director of product at Wingify, Rahul Jain. A must-attend webcast for anyone building new products or improving the existing ones.