Every Touchpoint. One Outcome.
Acquire, convert, transact, retain: one discipline, every stage of the journey, faster with AI.
November
18th, 19th, 20th
3
Days
10
Sessions
12
Speakers
160
Attendees
3
Workshop
Most teams still treat the customer journey like a relay race handing the baton from acquisition to conversion to transaction to retention, hoping nothing drops.
That model is already obsolete.
In the next era, every touchpoint answers to the same outcome. AI doesn't just speed up the old stages; it dissolves the seams between them. A single signal travels the full distance. One insight shapes the entire system. What used to take sequential teams and quarterly cycles now happens as one continuous act of intelligence.
ConvEx 2026 is where that shift becomes visible.
Here, the artificial borders between CRO, commerce, personalization, and product fall away. Practitioners and leaders gather to design the discipline that treats the journey as a single surface and AI as the force that keeps every point of contact aligned, adaptive, and compounding.
One outcome. Every touchpoint. No more handoffs.
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12
Speakers
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Day 1
See how AI is changing the way experimentation teams come up with ideas, run tests, interpret results, and make product decisions. The focus is on practical applications, from smarter test ideation to AI-assisted analysis and experimentation at scale.
Day 2
A practical look at optimizing the entire path from product discovery to purchase. Expect real examples across search, recommendations, merchandising, personalization, and checkout, with a focus on what actually moves conversion and revenue.
Day 3
Start with what customers are actually doing and saying, then turn those signals into better experiences. Sessions cover behavioral insights, audience segmentation, personalization, and using customer feedback to decide what to test and improve next.
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Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing

Jorden Lentze
VP Marketing
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Access all the session recordings from the previous editions of ConvEx.
25
15 Videos
Watch now →24
19 Videos
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28 Videos
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5 Videos
Watch now →19
15 Videos
Watch now →1/5
Acquire, convert, transact, retain: one discipline, every stage of the journey, faster with AI.
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