{"id":111830,"date":"2020-01-27T14:48:33","date_gmt":"2020-01-27T14:48:33","guid":{"rendered":"https:\/\/staging.wingify.com\/blog\/pop-up-conversion\/"},"modified":"2020-01-27T14:48:33","modified_gmt":"2020-01-27T14:48:33","slug":"pop-up-conversion","status":"publish","type":"post","link":"https:\/\/wingify.com\/blog\/pop-up-conversion\/","title":{"rendered":"Best Practices to Creating Pop-Ups that Convert"},"content":{"rendered":"<p>The internet has come a long way since we last saw flashy, super intrusive popping banners packed with sound that tried to convince us to download a dodgy software.<\/p>\n<p>In fact, many users and marketers <strong>have forged pop-ups a bad reputation<\/strong> over the last 10 years, encouraged by new digital marketing trends that promote smoother, user-friendly funnels using Facebook Ads, content marketing or <a href=\"https:\/\/wingify.com\/blog\/landing-page-lead-generation\/\">landing pages<\/a>.<\/p>\n<p>Over the years, pop-ups (<em>that would typically open in a new window<\/em>) have been largely replaced by \u201cboxes\u201d that open in the same window. In fact, it\u2019s no surprise that <strong>pop-ups still work and deliver good results<\/strong> if they provide real value for users.<\/p>\n<p><strong>Here are our expert tips to create pop-ups that actually work.<\/strong> Interested in more conversion optimization tips? <a href=\"https:\/\/wingify.com\/blog\/conversion-rate-optimization-guide\/\">Read our complete guide to CRO.<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18895 aligncenter\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/abtasty\/pop-up.jpg\" alt=\"Popups still work\" width=\"1484\" height=\"822\" \/><\/p>\n<h2>Wait: should we still use pop-ups in 2020?<\/h2>\n<p>Over the last five years, internet users and web browsers have fought sketchy third-party banners that would basically ruin any website\u2019s user experience.<\/p>\n<p>Besides, <strong>ad blockers<\/strong> have emerged as a popular option to shield visitors from being overwhelmed by flashy, dodgy pop-ups: <a href=\"http:\/\/www.businessinsider.fr\/us\/30-of-all-internet-users-will-ad-block-by-2018-2017-3\">Business Insider<\/a> reports that <strong>30% of all internet users now use ad-blockers<\/strong> on a daily basis.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-18890 aligncenter\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/abtasty\/ad-block.png\" alt=\"Pop up ad blocker\" width=\"346\" height=\"101\" \/><\/p>\n<p>At this point, <strong>you may think that pop-ups have become irrelevant<\/strong> and that no one would click them in 2020.<\/p>\n<p><strong>But it\u2019s not true.<\/strong><\/p>\n<p>In fact, <a href=\"http:\/\/www.blogmarketingacademy.com\/do-popups-work\/\">BlogMarketingAcademy<\/a> reports that pop-ups can <strong>deliver decent click-through-rates of around 2%<\/strong> if used correctly; which is above some of the most commonly used channels.<\/p>\n<p>Whether or not your pop-ups campaign will succeed will depend on many factors including your website content and your personas.<\/p>\n<p>If you also believe that <strong>pop-ups still deliver good results<\/strong>, check out these <strong>tips to implement a pop-up strategy that works<\/strong>.<\/p>\n<h2>Define your marketing objectives<\/h2>\n<p>Implementing pop-ups on your website has to <strong>fulfill a goal<\/strong>: otherwise it\u2019s just pure unnecessary noise that will distract your visitors away from your content.<\/p>\n<p><strong>Depending on your website, pop-ups can be used to achieve a variety of goals.<\/strong><\/p>\n<h3>Drive more sales<\/h3>\n<p>Pop-ups are a convenient tool to drive more sales using well-known marketing techniques such as up-selling, cross-selling and cart abandonment reduction.<\/p>\n<p>For ecommerce websites, pop-ups can be timed around an \u201cexit intent\u201d (<em>i.e they are triggered when a user wants to leave<\/em>) in order to promote a last-second offer to re-engage your visitors.<\/p>\n<p>Using pop-ups, you can offer your visitors a last chance and eventually convert them into additional customers, which is excellent news if you\u2019re trying to <a href=\"https:\/\/wingify.com\/blog\/ecommerce-conversion-funnel\/\">increase your ecommerce conversion rate<\/a>.<\/p>\n<h3>Harvest emails<\/h3>\n<p>Growing your email list is a tricky task that just became even harder under the <a href=\"https:\/\/www.eugdpr.org\/\">European GDPR regulation<\/a> that yielded unprecedented changes in the data privacy policies that websites now have to abide by.<\/p>\n<p>Whether you have activities in Europe or not, collecting email addresses generally requires your visitors to opt-in, <strong>which can conveniently be achieved using pop-ups<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18894 aligncenter\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/abtasty\/made-pop-up.jpg\" alt=\"Sales pop-up\" width=\"1491\" height=\"879\" \/><\/p>\n<p>Made.com uses a central pop-up to grow their email list by offering 10\u00a3 in exchange for a newsletter subscription:<strong> this is a good incentive to grow your email list.\u00a0<\/strong>Because you can easily click away, the pop-up doesn\u2019t disturb visitors that much: they can simply close it and keep on shopping.<\/p>\n<h3>Generate leads<\/h3>\n<p>On that matter, pop-ups can be used as a complementary tool to your content marketing efforts, just like HubSpot does by displaying pop-ups in their articles.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18893 aligncenter\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/abtasty\/lead-generation-pop-up.jpg\" alt=\"Lead generation pop-up\" width=\"1308\" height=\"894\" \/><\/p>\n<p>While their visitors read, Hubspot displays a \u201cfake\u201d pop-up chat box that redirects you to an ebook landing page which ultimately asks for your email address: <strong>this is a smart strategy that provides value in exchange for an email address.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18892 aligncenter\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/abtasty\/lead-generation-form.png\" alt=\"Lead generation form\" width=\"1111\" height=\"875\" \/><\/p>\n<h3>Improve customer experience<\/h3>\n<p>Getting feedback and improving user experience is a major challenge faced by most serious ecommerce and lead generation websites.<\/p>\n<p>Although they weren\u2019t specifically created for that purpose, pop-ups can play a great role in harvesting feedback and improving user experience.<\/p>\n<p>For instance, using Wingify&#8217;s Net Promoter Score tool (i.e how likely are your visitors to recommend you), you can <strong>instantly generate feedback<\/strong> for your ecommerce or services while <strong>analyzing real-time data<\/strong> in order to run further optimization tests based on your discoveries.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12673 aligncenter\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/abtasty\/NPS.jpg\" alt=\"Net Promoter Score pop-up\" width=\"710\" height=\"385\" \/><\/p>\n<h2>Choose the right pop-ups for your audience<\/h2>\n<p>There are many types of pop-ups that are more or less efficient depending on your strategy. In fact, <strong>some industries require more aggressive practices than others:<\/strong> it all depends on your marketing personas and price range.<\/p>\n<p>Here are the 5 main types of pop-ups that you could use:<\/p>\n<h3>Entry pop-ups<\/h3>\n<p>These are pop-ups that are triggered at the moment your visitors land on your website. Although they might work in some cases (<em>language selection, age restriction, disclaimer, exceptional offer, major news\u2026<\/em>), they\u2019re generally not happily welcomed by your visitors because of their intrusive nature.<\/p>\n<h3>Scroll-based pop-ups<\/h3>\n<p>Scroll-based pop-ups are typically activated after a visitor has scrolled to a certain depth (<em>e.g 25% of the page for example<\/em>). Because these pop-ups only activate after a proof of engagement, they tend to yield slightly better results and work particularly well on articles and blog posts although some ecommerce websites may use them as well.<\/p>\n<h3>Delayed pop-ups<\/h3>\n<p>Delayed pop-ups are triggered after a visitor has spent a certain amount of time on your website. Similarly to scroll-based pop-ups, they\u2019re only activated after a proof of engagement.<\/p>\n<h3>Interaction-based pop-ups<\/h3>\n<p>These pop-ups come in handy for marketing teams interested in personalized experiences. Basically, interaction-based pop-ups are triggered once a visitor has clicked or hovered over a specific element. Contrary to delayed or entry pop-ups, they allow your team to create <a href=\"https:\/\/wingify.com\/content-personalization\/\">personalized experience<\/a> based on your visitors\u2019 behavior.<\/p>\n<h3>Exit intent pop-ups<\/h3>\n<p>Exit pop-ups are triggered once a visitor is about to leave your page. These pop-ups are famous in the ecommerce industry as an effective tool to reduce cart abandonment rate. They can also be used to generate leads or collect email addresses.<\/p>\n<p>You can easily run all these pop-ups using a customer activation platform like AB Tasty. Our<\/p>\n<h2>Provide value to your audience<\/h2>\n<p>Perhaps the most important rule to bear in mind while implementing a pop-up strategy: <strong>always provide value to your audience<\/strong>. Creating and displaying pop-ups on your website that don\u2019t deliver any kind of useful information or value to your visitors is extremely risky.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18896 aligncenter\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/abtasty\/popup-gdpr.jpg\" alt=\"\" width=\"1495\" height=\"895\" \/><\/p>\n<p><strong>Backcountry<\/strong> &#8211; a famous outdoor equipment ecommerce &#8211; uses a large pop-up to indicate that their website isn\u2019t available for European customers. It then redirects you to another website that is GDPR compliant.<\/p>\n<h2>Beware of your mobile experience<\/h2>\n<p>Based on <a href=\"https:\/\/developers.google.com\/search\/mobile-sites\/\">Google latest mobile friendly guidelines<\/a>, beware of full-screen pop-ups that could drastically hamper your mobile experience and significantly <a href=\"https:\/\/wingify.com\/blog\/page-speed-conversions\/\">reduce your page loading time<\/a>.<\/p>\n<p><strong>Remember:<\/strong> mobile users are extremely demanding when it comes to mobile experience.<\/p>\n<p>Before launching any new pop-ups on your website, take some time to check your mobile version and see if anything could be improved.<\/p>\n<h2>Optimize your mobile pop-ups for SEO<\/h2>\n<p>After Google announced its mobile-first indexing, the firm also updated its algorithm to <a href=\"https:\/\/webmasters.googleblog.com\/2016\/08\/helping-users-easily-access-content-on.html\">penalize intrusive mobile interstitials<\/a> that would hide the main content on a mobile website.<\/p>\n<p>As a rule of thumb, keep this in mind: <strong>do not display pop-ups that cover the main content or hamper the user experience<\/strong>.<\/p>\n<p>Based on these guidelines, your mobile pop-ups should <strong>complement the user experience rather than restrain it.<\/strong><\/p>\n<p>Here\u2019s a diagram from Google that summarizes it quite clearly:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-18891 aligncenter\" src=\"https:\/\/static.wingify.com\/gcp\/uploads\/abtasty\/google-popup-guidelines.jpg\" alt=\"Google's guidelines for SEO friendly popups\" width=\"464\" height=\"349\" \/><\/p>\n<p>With that in mind, you have all the information to <strong>carefully run pop-up campaigns that will drive conversions without hurting user experience or your search rankings<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to carefully run pop-up campaigns that drive conversions without hurting user experience or your search rankings.<\/p>\n","protected":false},"author":1435,"featured_media":115023,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"post_read_time":0,"footnotes":""},"categories":[10806],"tags":[10819],"feature":[],"industry-type":[],"product":[],"role":[],"region":[],"class_list":["post-111830","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conversion-optimization","tag-ux-design"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Best Practices to Creating Pop-Ups that Convert - Wingify Blog<\/title>\n<meta name=\"description\" content=\"Do pop-ups actually create conversions? Yes - if they&#039;re used correctly. Here are our expert tips to create pop-ups that actually work.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wingify.com\/blog\/pop-up-conversion\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Best Practices to Creating Pop-Ups that Convert - Wingify Blog\" \/>\n<meta property=\"og:description\" content=\"Do pop-ups actually create conversions? Yes - if they&#039;re used correctly. 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